Catalog Number 3704-0-050 |
Device Problems
Component Missing (2306); Manufacturing, Packaging or Shipping Problem (2975); Packaging Problem (3007)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 09/16/2016 |
Event Type
malfunction
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Manufacturer Narrative
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When completed, the investigation results will be submitted in a supplemental report.
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Event Description
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Customer has reported to sales rep (b)(6) that the boxes with dall miles were empty when opening.This was discovered during surgery (b)(6) but not reported to stryker before today 30th of september.The surgery proceeded by using other implants available.No consequences for patient reported.
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Manufacturer Narrative
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An event regarding a packaging issue involving a d-m 2.0mm beaded cable set ss was reported.The event was not confirmed.Method & results: device evaluation and results: visual inspection of the returned packaging found nothing remarkable with the packaging , both returned packages had the ifu inside.Medical records received and evaluation: not performed as no medical records were received for review with a clinical consultant.Note : there was no indication of patient involvement in this issue.Device history review: indicated that the specified lot was accepted into final stock with no reported discrepancies.Complaint history review: indicated that there have not been any other events for the specified lot.Conclusions: a review of the returned device and manufacturing process was carried out by the manufacturing engineer and quality engineer.The report concluded : "it can be concluded that there are adequate controls in place to ensure that the product is correctly packaged and labelled prior to being released into the field and that the issue was not generated through the packaging manufacturing process".No further investigation for this event is possible at this time.If additional information becomes available, this investigation will be reopened.
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Event Description
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Customer has reported to sales rep (b)(6) that the boxes with dall miles were empty when opening.This was discovered during surgery (b)(6) but not reported to stryker before today (b)(6).The surgery proceeded by using other implants available.No consequences for patient reported.
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Search Alerts/Recalls
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