A customer in (b)(6) contacted biomérieux to report they observed a leaking vial for the control 1 reagent contained in a vidas® (b)(6) igg assay kit.An internal biomérieux investigation was performed.The complaint concerns the vidas® msg lot 1004735420 / 170201-0.Upon the opening of the box, the customer found the c1 vial vidas® msg lot 1116180 reversed and badly screwed with a leak.The analysis of batch history records of vidas® msg lot 1004735420 / 170201-0 showed no anomaly during the packaging.The analysis of batch history records of the c1 vial vidas® msg lot 1116180 showed no anomaly during the filling.The quality control performed a serological control on vidas® msg c1 lot 1116180.(b)(6) serology and the results were (b)(6) as mentioned in the package insert."this product has been tested and shown to be (b)(6) for (b)(6) surface antigen, and antibodies to (b)(6).However, since no existing test method can totally guarantee their absence, this product must be treated as potentially infectious.Therefore, usual safety procedures should be observed when handling".The quality control laboratory checked the retain kit vidas® msg lot 1004735420 / 170201-0: the vials were correctly screwed.There is no other complaint on the vidas® msg lot 1004735420 / 170201-0 for the same issue.There is no capa or non-conformity for a similar issue.The quality product laboratory recommend to the customer to wear gloves when handling reagents in accordance with good laboratory practices.A communication to the filling department will be performed informing them about this complaint.
|