An evaluation of the filac thermometer was performed for the reported condition of, ¿power issue¿.The unit was triaged and the reported issue was confirmed.All device history records are reviewed for quality inspections and parameter compliance prior to releasing the product for shipment.Complaint trending information is being reviewed on a monthly basis and if a trend is observed, actions will be taken as necessary.Possible root causes are: improper handling of the electrical boards, bad component, liquid or chemical ingress.If information is provided in the future, a supplemental report will be issued.
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