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Catalog Number LONG |
Device Problems
Disassembly (1168); Migration or Expulsion of Device (1395); Component Missing (2306); Incorrect Or Inadequate Test Results (2456); Physical Property Issue (3008)
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Patient Problem
No Patient Involvement (2645)
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Event Type
malfunction
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Manufacturer Narrative
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(b)(4).(b)(6).The actual device has been returned and is currently pending evaluation.Once reliability engineering evaluates the device, a supplemental medwatch report will be sent accordingly.
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Event Description
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It was reported by (b)(6) that the attachment device had an undetermined malfunction.During service and evaluation, it was observed that the long attachment device had damaged bearings.It was noted that the ball bearings fell apart, the device was missing ball bearings, the cage was not available, the pins migrated, and the extension sleeve was damaged.It was also noted that the device failed pre-repair diagnostic tests for visual assessment, and cutter insertion.This event did not occur during surgery.There was no patient involvement.There were no reports of injuries, medical intervention or prolonged hospitalization.The exact date of this event was unknown.All available information has been disclosed.If additional information should become available, a supplemental medwatch report will be submitted accordingly.
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Manufacturer Narrative
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Additional narrative: preliminary investigation confirmed the complaint and determined that the root cause of the reported malfunction was due to construction, design faulty.However, further investigation is being performed.If additional information should become available, a supplemental medwatch report will be submitted accordingly.Further investigation is being performed.
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Manufacturer Narrative
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The actual device was returned for evaluation.Reliability engineering evaluated the device and the reported condition was confirmed.An assessment was performed on the device which found that the device would not function.It was noted that there was damage on the outside diameter of the nose tube which appears to have been compressed from a clamping device such as pliers, forceps, etc.The device was disassembled and found to have corrosion on all bearings and spacers.It was determined that this condition was due to the device being cleaned with either a high ph detergent or a substance such as bleach.It was further determined that the bearings would not rotate at all.The assignable root cause was determined to be due to improper cleaning and maintenance, which is user error/misuse/abuse.If additional information should become available, a supplemental medwatch report will be submitted accordingly.
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Search Alerts/Recalls
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