Model Number S17-45 |
Device Problems
Device Markings/Labelling Problem (2911); Packaging Problem (3007)
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Patient Problem
No Patient Involvement (2645)
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Event Date 09/29/2016 |
Event Type
malfunction
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Manufacturer Narrative
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To date the incident sample has not been received for evaluation.If the sample is received or if additional information pertinent to the incident is obtained, a follow-up report will be submitted.Device has not been received.
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Event Description
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An introducer device inspected by the customer was discovered to have the incorrect label on the packaging.The lot/ serial number from the device in the package did not match the lot/ serial number on the outside of the package.There was no impact to the patient.
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Manufacturer Narrative
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At the completion of the complaint investigation, based on the information received, the sample evaluation was able to confirm the reported event.The manufacturing evaluation did not reveal any issues or deviations that would explain the reported event.The manufacturing lot evaluation confirmed all devices met specifications prior to release.The root cause of the reported event was identified as a labeling deficiency.Further internal investigation has been carried out and corrective actions to prevent a reoccurrence have been taken.
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Search Alerts/Recalls
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