This spontaneous report was received on 08-oct-2016 from a consumer (age and gender unspecified) reporting on self from the united states of america via social media.On an unspecified date, the consumer started using listerine cool mint floss dentally for unknown indication (frequency, lot number and expiration date unspecified).After an unspecified duration, the consumer noticed that cutter was broken.This report had no adverse event and the action taken with the device was unknown.Lot number was not reported therefore a batch record review or retain analysis could not be requested or a lot trend analysis performed.The analysis for the product complaint category will be managed through monthly trending process.The complaint investigation was closed with a disposition of undetermined.Based on the information available at this time it cannot be determine that the device was used as intended for treatment.This report was considered a reportable malfunction in the united states of america.
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