It was reported that a handheld at a facility had a swollen battery.The physicians were concerned about using the handheld in that condition.No patient therapy was reportedly affected.The handheld and its software were both returned for analysis.Per the analysis, the battery was verified as swollen and the handheld would not power on.The swollen battery bent the battery cover, causing the latch switch to register that the latch was unlocked, preventing the handheld from powering on.Additionally, the handheld showed that the main battery was unable to power the handheld on for longer than 30 minutes.The analysis on the returned software verified that there were no anomalies associated with the programming software.
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