(b)(4).Lot#: unknown as information was not provided.Expiration date: unknown as lot# is unknown.(b)(4).Summary of investigational findings: the investigation of this complaint was based on the information available and examination of the returned product.Imaging of patient anatomy was requested, but not provided.Imaging would be helpful in determine whether patient anatomy affected deployment in this case.As per ifu certain anatomic elements may result in difficulty when withdrawing the sheath.Also, it was requested why the sheath appeared compressed, when the complaint concerns deployment issues.It may be presumed that the user would try to withdraw the sheath, not advance it.According to an email from the sales rep., the product was used off-label, as the user was aware that the anatomy was out of ifu.Based on the investigational results and in accordance with "medical device reporting for manufacturers - section 2.6", it has been determined that the event is non-reportable, as the event was solely the result of off-label use of the device by the user, with no other performance issue and no device-related death and/or serious injury occured.
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