Integra has completed their internal investigation on november 10, 2016.The investigation included: methods: review of device history records, review of complaints history.Results: dhr review; nonconforming product report / nonconforming material report history: none.Complaints history; complaint metrics tracked, trended, and reviewed monthly with management.Conclusion: root cause cannot be determined due to the lack of information received to perform a complete investigation.Instrument was not returned.
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