The consumer reported their thermometer was giving false negative readings on their child.The device allegedly was reading 6 to 8 degrees lower than the patient's actual temperature.The child was brought to the hospital by ambulance, where it was confirmed that they had a fever of 103.5 degrees.The consumer indicated that the low reading may have caused a delay in medical attention, which might have resulted in a febrile seizure.They also stated that this incident occurred several months ago, but it was not reported to our company until recently.There were no complications from this incident, and the patient is doing well.Kaz usa, inc.Has requested that the product be returned to our company for testing.
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