Device Problem
Application Program Problem: Dose Calculation Error (1189)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Type
malfunction
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Manufacturer Narrative
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The pump has not been returned to animas for evaluation.If the device is returned, an evaluation shall be completed and a supplemental report will be filed.No conclusions can be made at this time.
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Event Description
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On (b)(6) 2016, the reporter contacted animas, alleging a history/settings (insulin on board calculation) issue.This complaint is being reported because the reported issue was not resolved with troubleshooting.There was no indication that the product caused or contributed to an adverse event.
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Manufacturer Narrative
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Follow-up #1: date of submission 02/21/2017.Device evaluation: the device has been returned and evaluated by product analysis on 01/27/2017 with the following findings: a review of the pump's user settings showed that the ¿iob duration¿ was enabled and set to 4 hrs.The ¿ez-prime¿ steps were performed correctly, a 10u normal bolus was programmed and delivered during investigation with the insulin on board (iob) turned on and set for 1.5hrs.After 1.5hrs, iob remaining in status screen and in the advanced bolus screens showed remaining a iob of 0u.The insulin on board (iob) feature was functioning properly.The alleged issue could not be duplicated.
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Search Alerts/Recalls
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