Hologic's field service engineer (fse) went to the facility and confirmed 6007/se026 and reproduced error.The fse found the most likely cause of the error slide rotator flag crashing with home sensor.The fse adjusted slide rotator to solve the issue.The fse also performed wizard for slide handoff to scara and wizard for carousel slide/vial/filter, as the instrument need.The fse ran all non-interactive tests to verify instrument operation.Processed samples to confirm operation (around 250).Instrument operational.Internal reference complaint: (b)(4).
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