Pentax medical was made aware of a report for an event which occurred in (b)(6) stating while pentax model ec-3890li/serial (b)(4) was being used for a procedure, the bending rubber section split apart leaving black debris in the patient's colon.The colonoscope was withdrawn and the procedure was completed using another endoscope.Pentax (b)(4) submitted a report to (b)(6)(b)(4) stating "endoscope was sent in for repair with the comment of separation of sheathing exposing metal and nothing was mentioned on the document that this incident happened during the procedure.After we completed the repair and the sent the endoscope back to the customer we were notified that this incident (separation of sheathing) did happen during the procedure.We did ask the customer about the details of the incident and their feedback was the following "scope was being used for procedure, bending rubber section split apart leaving black debris in patient's colon.Scope was withdrawn & procedure was completed using another scope.No patient consequences as per the hospital."" in addition, the report stated, "the scope did come in for repair on oct 24th, 2016.It was repaired and shipped out on nov 11th.The customer didn't communicate to us that this incident happened during the procedure until nov 14th, 2016 therefore no additional investigation was done during the repair process.We are currently doing an investigation with the customer." pentax medical contacted the customer with regards to any medical intervention used on the patient.The customer stated the second scope was used to evacuate as much of the debris as possible.
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Pentax (b)(4) submitted a final report to health (b)(4) on (b)(6) 2017 (reporter file no.(b)(4)).In the report, pentax (b)(4) stated "we have tried obtaining additional information from the customer on the chemicals that are being utilized to clean and disinfect the endoscopes and whether these chemicals have been validated by the manufacturer to clean the endoscopes however no response was received despite sending 3 e-mails asking for the information.Therefore the root cause of the problem could not be determined.As no additional information was available from the customer, no corrective action is planned at this time.If additional information is provided, the complaint investigation will be reopened.".
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