Complaint description reports that the patient "arrested." the type of arrest is not reported.The condition of the patient, both prior to and after the event described in this complaint, is unknown.It is unclear on the product complaint form.The investigation into this event is currently in progress.
|
(b)(4).The sample was not available for investigation.Based on the lot# reported (18g15), the lot numbers for component mp-0321 (snap-on flowmeter adaptor) were obtained.Records reviewed showed that there were no issues related to functional issues on the molded component involved in this complaint (batch # 1-2115741, 1-2015742, 4-2015742, 6-2015741, 6-2015742 & 7-2015741) during the manufacture of the material.The customer complaint cannot be confirmed, based only on the information provided.To perform a correct investigation and determine the source of defect reported, it is necessary to evaluate the sample involved on this complaint.Regarding other customer complaints for this same issue, a capa ((b)(4)) was opened to address this issue.According to the capa investigation thus far, the root cause for the issue was the positioning of the thread lead and the softness of the new resin used for the snap adaptor.Several attempts were made to obtain the status of the patient.No information was received.If the sample is returned, or additional information is received, a follow-up report will be submitted.
|