Siemens assessed the data from rp500 sn (b)(4).The customer described the result on the rp500 as "low" and was concerned if the brand of wipes, incidin, used near the analyzer was potentially causing interference.According to available product information incidin brand wipes are hydrogen peroxide based, however there are several types available under this product name.The exact brand was not specified in the complaints.There were no system errors or fluidic events around the time the suspect sample was run.The sensor output for this sample is consistent with the result provided.There is no perturbation of the na+ sensor near the time of this sample.Aqc was within published ranges for all samples tested.There is no indication the use of incidin wipes, at the present levels, caused an interfering effect or a perturbation of the na+ sensor.Results for other available analytes were not supplied, nor questioned.There is no evidence the incidin wipes used near the analyzer caused an interfering substance or contamination of the na+ sensor at present levels.The rp500 analyzer and na+ sensor were performing typically.The minor differences in na+ results are most likely caused by methodology or sample matrix differences.
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