A physician's programmer was received by the manufacturer for analysis.During the analysis an intermittent power connection associated with the serial cable was identified.The cause for the anomaly is associated with a bent serial cable plug leaf spring that prevented electrical contact with the ac adapter barrel connector.Additionally, it was also identified that the main battery was defective and unable to power the handheld for over an hour.This is expected behavior considering the age of the handheld and main battery.No other anomalies were identified.No anomalies associated with flashcard software or databases were identified during and they performed according to functional specifications.
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