Integra has completed their internal investigation on (b)(6) 2016.The product was not returned for evaluation.Could not perform thorough dhr review - customer did not provide lot# or serial number information.However based on their information provided they purchased this unit prior to 2004.Capa was issued to develop inspection criteria with focus to the skull clamp lock.Conclusion: the clinically applied product was not returned for evaluation; therefore, the specific cause for the problem reported could not be identified.If additional information is obtained, or the sample is returned, this investigation will be reopened.
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