Investigation ¿ evaluation: one bakri tamponade balloon catheter device was returned for investigation.A functional test was performed.The balloon was inflated with water and a leak was noted at the proximal glue bond.Complaint was confirmed based on testing of the returned device.Based on the information provided, the actual root cause was unable to be determined.A review of production and quality documentation did not observe any specific issues with current controls that may have contributed to this incident.A review of the device history records for this product revealed there were no non-conformances during the manufacturing process that would have caused or contributed to the reported issue.A review of complaint history for this product/lot number combination revealed this complaint to be one of three complaints associated with complaint lot number 7327725.One complaint was for a similar issue; the balloon would not inflate due to a pinhole in it.Per the quality engineering risk assessment, no further action is required.Cook medical has notified the appropriate personnel and will continue to monitor this device via the complaints database for similar complaints.
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