Device Problem
Temperature Problem (3022)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Type
malfunction
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Manufacturer Narrative
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The device has not been returned to animas.If the device is returned, an evaluation shall be completed and a supplemental report will be filed.No conclusions can be made at this time.
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Event Description
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On (b)(6) 2016, the reporter contacted animas and alleged that the pump had temperature issues.There was no damage to the pump.There was no allegation of an adverse event.This complaint is reported because of the potential for the user to experience an injury to the skin due to increased pump temperature.
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Manufacturer Narrative
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Follow-up #1 date of submission 01/06/2017-correction to initial reporter name: (b)(6).
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Manufacturer Narrative
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The device has been returned and evaluated by product analysis on 2/13/2017 with the following findings: a review of the pump¿s black box and download history did not find any unusual voltage fluctuations.The battery compartment and battery cap were intact and the battery cap could be fully tightened onto the pump.The pump powered on normally with no overheating or alarms duplicated during the investigation.The pump¿s ¿ez-prime¿ steps were performed correctly and all of the pump's electrical current draws were found to be within specification.The pump cover was removed and there were no intermittent condition found to the printed circuit board (pcb) or to the continuous glucose monitoring (cgm).The investigation was unable to duplicate the initial ¿temperature¿ complaint.Unrelated to the initial complaint, it was observed that the cartridge compartment was missing a fragment around the threads contour but the returned cartridge cap was still able to fit onto the cartridge compartment.Animas has conducted a review of the device history record for this pump and confirmed that it was operating within required specifications at the time of release.
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Search Alerts/Recalls
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