Complaint sample was evaluated and the reported event was confirmed.Visual inspection of the returned product identified a hair like fiber in the sterile packaging.Further analysis determined that the ftir spectrum is consistent with skin and therefore the fiber is most likely hair.Dhr was reviewed and no discrepancies were found.The root cause of the reported issue is attributed to a manufacturing issue, and the need for further corrective actions to prevent future recurrence is being further reviewed.A summary of the investigation has been sent to the complainant.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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