Catalog Number MAD300 |
Device Problem
Device Markings/Labelling Problem (2911)
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Patient Problem
No Patient Involvement (2645)
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Event Date 12/20/2016 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4) the device involved in this complaint has been returned to the manufacturer.However, the investigation into said device is still in progress at the time of this report.
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Event Description
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Customer complaint alleges that "the mad300 packaging was missing the variable lot printing".Alleged issue was detected during incoming inspection, prior to patient involvement.
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Manufacturer Narrative
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(b)(4).The sample was not returned for evaluation; however, the customer returned a photo.The photo confirmed that the pouch has incomplete printing.A device history record (dhr) review was performed and there were no issues found that could relate to the reported complaint.Based on the investigation performed, the reported complaint was confirmed.The product was placed on ship hold and a capa was opened to address this issue.
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Event Description
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Customer complaint alleges that "the mad300 packaging was missing the variable lot printing".Alleged issue was detected during incoming inspection, prior to patient involvement.
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Search Alerts/Recalls
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