Medtronic reference #: (b)(4).Date of initial report: 01/21/2017.Date of follow-up report: 02/20/2017.On lf4200 was received for evaluation.Visual inspection found the knife trapped and protruding from the jaws.The knife was trapped and protruding from the jaws.Knife trap happens when the blade is extended and the jaws are not completely closed.This allows the knife track to open too wide and the blade moves out of its track.As a safety measure, the knife must be retracted in order to open the jaws.The tissue in the webbing may have prevented the knife from retracting far enough to allow the jaws to open.More frequent cleaning could have also reduced the difficulty activating the knife.The device was activated on a simulated tissue with acceptable results and a visual seal effect was observed.The investigation identified the root cause of the reported event to be user error.The ifu cautions confirm that the jaws have reached the closed position and are locked (the handle is latched) before activating the cutter.Do not overfill the jaws of the instrument with tissue.This may damage the cutting mechanism or cause the blade to deploy outside of its guiding feature, possibly resulting in difficulty opening the jaws or unintended injury to the user or patient.No trend has been identified.No corrective action is required, because no trend has been identified.Manufacturing non-conformances were reviewed.No entries pertinent to the customer's report were noted.
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