Investigation - evaluation: a review of the complaint history, instructions for use (ifu), specifications and quality control was conducted during the investigation.The complaint device was not returned therefore, no physical examinations could be performed; however, a document based investigation evaluation was performed.There is no evidence to suggest the product was not made to specifications.The lot number of the device is not known; accordingly a review of the device history record could not be conducted.The device is shipped with an instruction for use (ifu) that describes the intended use; specific items are addressed such as: "do not use the suture passer in a procedure where the position of the needle tip cannot be clearly identified.Novapass suture passers have needle-point tips that can cause injury to internal tissue and/or any personnel who may come in contact with the device.The needle-point tip should be kept protected with the protective cap whenever the device is not in use." based on the information provided, no product returned and the results of our investigation, user technique / user error contributed to the event.We will continue to monitor for similar complaints.Measures are being conducted to address this failure mode.
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