Evaluation summary: one recorder was received for evaluation and was inspected for external damage.According to the reported information, the customer successfully calibrated the recorder with the capsule, but then mistakenly entered the calibration menu instead of "start study", then selected "calibrate capsule" a second time, followed by "record study" which led to the error of "id mismatch".The product performed to specification and the issue is attributed to user mishandling.If information is provided in the future, a supplemental report will be issued.
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