Philips investigated this complaint and came to the following conclusion: a philips field service engineer, confirmed the problem.There was short circuit damage to the terminal strip of the r-cabinet (x400 terminal strip and green 220v outlet), caused by a failure of the chiller hose clamp.The drip pan worked to catch most of the fluid, but some cooling liquid dripped beyond the drip pan range on the terminal strip.This has resulted in a short circuit.Philips initiated a field safety corrective action (b)(4) which is targeted towards root cause cooling fluid leaking onto the connector.This field safety corrective action was filed to the fda on 2017mar22.
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