Pma/510(k) #: p100022/s014.The zisv6-35-125-6.0-80-ptx device of lot c1208445 was returned, without the original packaging.With the information provided, a physical examination and document based investigation was carried out.From customer testimony, it is known that the patient anatomy was calcified, but not tortuous.There was no resistance encountered during advancement or deployment.The wire guide was in place throughout the procedure.There are no images of the procedure available.The patient bifurcation was not at a tight angle.The heavily calcified vessel (not tortuous) was pre-dilated.The stent was properly flushed before use.The stent could be introduced without problems (no increased friction) through the introducer and placed in the right place.Even when the stent system was removed, nothing unusual occurred.But the system was divided in two parts.There were no adverse effects to the patient.No additional procedures were required to remove the detached portion of the device.On evaluation of the returned device, a kink was observed in the stent retraction sheath, 28 mm proximally from the proximal end of the stent stop.The kinking could have occurred due to the patient anatomy.The proximal and distal inner components were broken.The customer complaint can be confirmed as the distal and proximal inners were broken.Product development engineers were unable to determine a possible root cause.With the information provided, and as the conditions of use cannot be replicated in a laboratory environment, a definitive root cause for this occurrence cannot be determined.Prior to distribution, all zisv6 (zilver ptx thumbwheel) devices are subject to visual inspection and functional checks to ensure device integrity.A review of the relevant manufacturing records did not reveal any discrepancies which could have contributed to this complaint issue.Upon review of complaints, this failure mode has not occurred previously with this lot number.Based on the information available to date, there is no evidence to suggest that there are any manufacturing issues associated with this lot number.According to information provided, the patient did not experience any adverse effects due to this occurrence.Quality engineering will continue to monitor complaints of this nature for potential emerging trends.
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