Catalog Number 295025-001 |
Device Problems
Split (2537); Physical Property Issue (3008)
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Patient Problems
No Patient Involvement (2645); No Known Impact Or Consequence To Patient (2692)
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Event Date 01/19/2017 |
Event Type
malfunction
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Manufacturer Narrative
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This alleged failure mode poses a low risk to the patient because although the freedom onboard battery had a split housing, it did not prevent the freedom driver from performing its life-sustaining functions.Patients are provided with several onboard batteries, and the freedom driver has a redundant power source of external wall power.The freedom onboard battery will be returned to syncardia for evaluation.The results of the investigation will be provided in a follow-up mdr.(b)(4).
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Event Description
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The customer, a syncardia certified hospital, reported that a patient's freedom onboard battery had a split housing.The customer also reported that the patient's onboard battery was exchanged.There was no reported patient impact.
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Manufacturer Narrative
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The freedom onboard battery was returned to syncardia for evaluation.Visual inspection of the onboard battery revealed significant housing weld separation, j1 connector separation from the battery housing, as well as impact dents adjacent to the connector j1 connector, confirming the customer-reported issue.Functional testing was not performed on the onboard battery because of the significant physical damage observed during visual inspection.The root cause for the housing weld separation and the j1 connector housing separation and impact dents observed on onboard battery s/n (b)(4) was most likely impact shock.This type of damage is indicative of rough handling and/or mishandling.This issue will continue to be monitored and trended as part of the customer experience process.Syncardia has completed its evaluation of this complaint and is closing this file.(b)(4).Follow-up report 1.
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Event Description
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The customer, a syncardia certified hospital, reported that a patient's freedom onboard battery had a split housing.The customer also reported that the patient's onboard battery was exchanged.There was no reported patient impact.
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Search Alerts/Recalls
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