One (1) 0036550 1/4" x 12' suction tubing package was returned to conmed for evaluation of "insufficient heatseal." the packaging test results revealed an open seal with adhesive transfer less than 1/4 inch, therefore this complaint is confirmed.The device was manufactured 1-july-2016.A review of the device history record for this lot found no discrepancies during the manufacturing process and no non-conformances regarding this product's identity, quality, safety, effectiveness or performance that could have caused or contributed to this event.Of the lot containing (b)(4) units there have been 2 complaints related to this reported complaint of "insufficient heatseal." a 2-year history of this device family revealed a total of (b)(4) complaints involving (b)(4) devices of which (b)(4) have been confirmed or pending evaluation for this failure mode and product.During this same 2-year time frame, over (b)(4) units were sold making this failure rate (b)(4) percent.This failure mode is addressed in the fmea and the safety risk has been found to be acceptable.The reported packaging anomalies were obvious to the distributor and therefore prompted the return of the devices for evaluation and replacement.To date, there have been no serious injuries or death related to this reported problem.However, to prevent future recurrences, an investigation has been initiated to address this issue.
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The distributor in (b)(4) reported that during receiving and inspection of incoming products, 1package containing 1/4" x 12' suction tubing was discovered with "insufficient heat seal." there was no patient involvement with this reported problem, as the packaging anomaly was discovered during inspection at the distributor facility prior to distribution to the end-user.This report is being filed based on the potential for injury with recurrence.
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