An evaluation of the kangaroo epump was performed and the customer states ¿unit turns on and off by itself.¿ the unit was triaged and the customer¿s reported condition was confirmed.The unit powered down on its own twice with no errors or alarms before the shutdown.All device history records are reviewed for quality inspections and parameter compliance prior to releasing the product for shipment.Complaint trending information is being reviewed on a monthly basis and if a trend is observed, actions will be taken as necessary.If information is provided in the future, a supplemental report will be issued.
|