As the reported defective device was not returned, angiodnamics is unable to perform a device evaluation.Without receiving the device for evaluation, we are unable to definitely determine a root cause.A possible contributing factor could have been handling damage; i.E.Lateral forces on the applicator tip.The reported complaint description of a bent applicator tip cannot be confirmed as no sample was returned.A review of the device history records was performed for the reported packaging and component lots for any deviations related to the reported defect of the complaint.The review confirms that the lots met all material, assembly, and performance specifications.The instructions for use, ((b)(4)), which is supplied to with catalog number contains a statement "always advance the applicator into the target tissue using axial forces only.Avoid placing lateral forces on the applicator tip during placement or removal" and lateral forces on the applicator tip should be avoided both during insertion and removal.Failure to do so could result in damage to the microwave array, failure of the applicator and injury to the patient." a review of the angiodynamics complaint system noted no adverse trends for this complaint type and product family.This type of complaint will continue to be monitored for trends.Complaint reference (b)(4).
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