This report is in regards to the first catheter.The catheter was implanted and the intracranial pressure (icp) decreased below 0.This first catheter was thrown out.Another integra catheter was implanted (this second catheter is available to be returned).Icp also decreased below 0.The lowest measurement was -15mmhg.A competitor catheter was implanted (sophysa) and gave the right measurements.Delay of monitoring was reported to be 3 hours.At the technical site it was reported that they placed this set to the monitor.The catheter gave -3 to -2 as a zero in open air.Since then, there was no real zero changes anymore.The customer also reported that when they were tapping the connector, the value reading changed.It could be due to potentiometer issue in the connector.Linked to mfg.Report numbers: 2023988-2017-00020, 2023988-2017-00021, 3006697299-2017-00027, 3006697299-2017-00028.
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Integra has completed their internal investigation on (b)(6) 2017.The investigation included: methods: review of device history records.Review of complaints history.Seven lots 1104b that shipped to the customer from (b)(6) 2016 to (b)(6) 2017 met all requirements before released to fg.Complaints history; complaint history, model 110-4xxx, from (b)(6) 2016 through (b)(6) 2017 reviewed; there were four other complaints that issued with complaint code perf034, and none of them was confirmed.Conclusion: product was not returned for evaluation, no root cause could be established for the failure mode described in the customer complaint.
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