(b)(4).A visual evaluation of the returned device found the working length of the needle and sheath were kinked at the distal end of the handle and the distal tip of the needle was also bent.Functional test was performed and when the handle was actuated, the needle was able to extend and retract without issues.The reported event of needle tip bent was confirmed.Most likely, the working length was kinked and the distal section of the needle was bent due to some operational/anatomical factors encountered during the procedure.Therefore, ¿operational context¿ is selected as the most probable root cause for the complaint.A review of the device history record (dhr) was performed and no deviations were found.A search of the complaint database revealed that no similar complaints exist for the specified lot.
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