According to the customer: "an incident that occurred with the cardiohelp at 1230pm.Demographics:(b)(6) "status: post aortic dissection, unable to wean from bypass.Cardiohelp serial number: (b)(4) disposable lot number: 70112304 while attaching water lines, disposable became disengaged, upon re engagement of disposable alarm displayed pump disposable error-stop.We could not establish flow so we hand-cranked.We tried to reattach disposable a second time and the same error message occurred so we went back to hand cranking for about 5- 10 minutes.We decided to reboot the entire system, while continuing to hand crank.Once the system was rebooted, the disposable was reattached and flow was reestablished.No change in the patient's condition.(b)(4).
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