After reviewing the case information and evaluating the device, we suspect that the following factors may have contributed to the implant placement issue resulting from using the surgical guide: user error: review of the analog model showed that there are distinguishable differences between implant placement in analog model and the treatment plan.The position of the implant analogs in the analog model does not match up with the position of the virtual implants in the treatment plan.This suggests that the doctor's "expection" of the implant placement may be different from the actual treatment plan he uploaded.Failure to follow instruction for use: doctor reported that tissue punch were perform for all the implant sites.However, the guide required tissue flap implant site #12.Without the tissue flap, the guide will not be fully seated in the patient's mouth.Soft tissue will be pushing the guide up and the trajectory will be altered as a result.Manufacturing deficiency: evaluation of the guide revealed that the trajectory for implant site #12 and #13 matches up with the treatment plan but site #14 was found to be more mesio-lingual.Corrective action will be taken to improve the guide fabrication qa process.
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