An internal biomérieux investigation was performed with results as follows: the investigation examined the bact/alert® fn plus lot 3047128 packaging inspections, including the quality acceptable quality limit inspection documentation, and the results were within specification.Quality assurance subsequently released the lots for distribution to the field on 10sep16.Retained samples from lot 3047128 were visually inspected by the investigator for any evidence of broken bottles.There were zero bottles found to be broken.The information outlined in the bact/alert® fn plus instructions for use (ifu) instructs the users "prior to use, the bact/alert culture bottles should be examined for evidence of damage or deterioration (discoloration).Bottles exhibiting evidence of damage, leakage, or deterioration should be discarded." a definitive root cause was not identified for this complaint investigation.There is no evidence of a systemic issue with the lot within the scope of this investigation.Lot 3047128 produced (b)(4) bottles and has one (1) complaint against it and is not believed to be a systemic issue.Customers should continue following the associated ifu and bottles should be examined for evidence of damage or deterioration (discoloration) prior to use.Bottles exhibiting evidence of damage, leakage, or deterioration should be discarded and not used.
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