A sample has been received and in-house testing is in progress.Investigation including root cause analysis is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.All knives are 100% inspected by trained operators using a minimum of 10x magnification during manufacturing.Any defects, such as damaged tips and cutting edges, are removed from the lot and scrapped.Sharpness testing is performed and monitored during the finishing process to ensure the sharpness of the product the manufacturer internal reference number is: (b)(4).
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One opened knife was received seated correctly in a tray, with no knicks found on the tray, for the report of bevel issue.The returned sample was visually inspected and was found to be nonconforming with the bevel in the incorrect orientation.No lot number was identified with this complaint; therefore, lot history and complaint history reviews could not be conducted.When assembled using the automated assembly method, knives are first assembled in a straight form and then bent to the desired angle and direction of the bevel.During this process it is possible for the blade to be placed into the assembly fixture backwards and then assembled with the bevel facing in the wrong direction.When the knife is then angled, the bevel is then in the wrong location.There are two automated machines that manufacture this product; one has an inspection for bevel orientation and the other does not.This complaint does not have a reported lot number, therefore, it cannot be confirmed which machine the returned product was manufactured on.(b)(4).
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