This is a combined initial and final report.According to the field service engineer's report, the user started the surgical procedure with the auxiliary (back-up) lamp with the knowledge that the main lamp was defective.During surgery, the used auxiliary lamp malfunctioned and as a result, the surgical microscope did not have any light at all.The surgical procedure was completed by another surgical microscope.As a result of the malfunction of both main and auxiliary lamps, a field service engineer (fse) was requested on site to repair the affected components.During repair, fse's analysis showed that the malfunction of the main lamp was caused by a defective ignitor and the malfunction of the auxiliary lamp was caused by a defective xenon power supply board.Further investigation was conducted by the manufacturer.The instructions for use was reviewed and it states that during preparation and prior to surgery, the main and auxiliary lamps shall undergo a function check to ensure that both lamps (main and auxiliary) are functioning.In addition, the timer for the xenon lamps shall be checked as well.However, the user continued to use the surgical microscope with a defective main lamp.In addition, the user failed to have the defective main lamp replaced and repaired during preparation and prior to surgery.Therefore, the manufacturer concludes that the incident was caused by use error, failure to service and failure to follow the manufacturer's instructions.
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