Conmed corporation received one (1) "unopened" package containing the1/4" x 10' suction connection tubing 0036290 for evaluation.Visual examination by the packaging lab engineer on 27-feb-2017 revealed there was an open pouch with the seal transfer in the area of the complaint less than 1/4 inch.Due to the adhesive transfer of less than 1/4 inch, it appears that part of the device was in the seal area during the final sealing process resulting in an open seal and therefore a breach of sterility.This lot was manufactured on 20-jan-2016.A review of the manufacturing documents from the dhr/lhr has verified the devices were produced according to current and approved procedures and material specifications.Non-conformances regarding the product's identity, quality, safety, effectiveness or performance were not identified during manufacture.Of the lot containing (b)(4) units, there are no similar complaints received.A two (2) year review of product history for this device family showed (b)(4) complaints involving (b)(4) devices including this complaint regarding insufficient heat seals.(b)(4) devices have been confirmed or are pending evaluation.During this same two (2) year time frame, over (b)(4) units were sold worldwide, making the occurrence rate for this reported failure mode (b)(4) percent.The reported packaging anomaly was obvious to the distributor and therefore prompted the return of the device for evaluation and replacement.To date, there have been no serious injuries or death related to this reported problem.Nonetheless, to prevent future recurrences, an investigation has been opened to address this issue.As with all medical devices, examination of packaging occurs multiple times prior to use (shipping/receiving, distribution, storage and prior to use).In addition, good clinical practice would include examination and verification of the product and its original packaging to ensure both are intact.If the product and its packaging have been opened/damaged or altered, do not use the product and contact the manufacturer immediately.
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The distributor in (b)(6) reported that during receiving and inspection of incoming products, one (1) package containing 1/4" x 10' suction connection tubing 0036290 was discovered with "damage with insufficient heatseal." in this instance, there was no patient involvement with this reported problem, as the packaging anomaly was discovered during inspection at the distributor facility prior to distribution to an end-user.
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