Based on the available information, this event is deemed to be a reportable malfunction.A previous investigation is applicable to this complaint.The complaint/incidence data-post market analysis (trend analysis), clinical review, root cause analysis and risk assessment indicate a consistent rate of complaints by the end user is a result of skin complications caused by a variety of external factors not related to the design, materials, and/or processes of the product.No further actions are required.No lot number is available.A detailed investigation or batch review cannot be conducted.Therefore, this evaluation will be closed.This issue will be monitored through the post market product monitoring review process.Additional patient/event details have been requested but none have been provided to date.Should additional information become available a follow-up report will be submitted.(b)(4).
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The end user reported that in (b)(6) 2017, he removed a stoma cap ½ hour after applying, and noted his stoma was bleeding.It was reported that the end user believes this is related to not cutting the opening to the correct size and the mass cutting into the stoma; however, he did not note any cuts to the stoma.The end user held pressure to the area with a towel for 1-2 minutes and the bleeding stopped.He then applied his usual wafer without any further issues or bleeding.No photographs were available.
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