(b)(4).The following sections could not be completed with the limited information provided.Unique identifier (udi) # - (b)(4).Medical product ¿ biomet echo femoral, catalog#: 12-150313, lot#: 907150.Customer has indicated that the product is in process of being returned to zimmer biomet for investigation.Once the investigation has been completed, a follow-up mdr will be submitted.
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This follow-up report is being submitted to relay additional information.Medical product: unknown head, catalog#: ni, lot#: ni.Unknown liner, catalog#: ni, lot#: ni.Unknown stem, catalog#: ni, lot#: ni.Reported event was unable to be confirmed due to limited information received from the customer.Step by step assembly instruction and instruction for checking the position and condition of the locking ring prior to assembly are provided both in the multipolar bipolar cup surgical technique and package insert.There is also instruction for checking the position and condition of the locking ring prior to assembly in both the documents.Device history record (dhr) was reviewed and no discrepancies were found.Review of the complaint history determined that no further action(s) is/are required.Root cause was unable to be determined as the necessary information to adequately investigate the reported event was not provided.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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