Further investigation of the customer issue included a review of the complaint text, a search for similar complaints, review of instrument logs, a review of labeling and instrument service.No adverse trend was identified for the customer's issue.Labeling was reviewed and found to be adequate.The tdxflx system operations manual contains information on operational precautions and limitations, and directions for emergency shutdown of the tdx/flx analyzer.The tdx/tdxflx service manual addresses the removal and replacement of the reagent display door with board.The reagent display door with board (part number 3-45036-01) was replaced.Based on all available information and abbott diagnostics' complaint investigation no product deficiency was identified.
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