Model Number XRA505 |
Device Problems
Detachment Of Device Component (1104); Component Falling (1105)
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Patient Problems
No Patient Involvement (2645); No Known Impact Or Consequence To Patient (2692)
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Event Date 03/27/2017 |
Event Type
malfunction
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Manufacturer Narrative
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Ge healthcare¿s investigation is ongoing.A follow up report will be submitted once the investigation has been completed.Device evaluation anticipated, but not yet begun.
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Event Description
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On (b)(6) 2017, the technologist at (b)(4) center in the usa reported that as they were positioning the tube away from the table after an exam with no patient on the table, the collimator detached from the tube head.The collimator fell and struck the edge of the table.There was no injury related to this event.
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Manufacturer Narrative
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Ge healthcare's investigation has been completed.The root cause for the collimator detachment could not be identified but the most likely root cause is the 3rd party service team did not apply the appropriate torque during a previous service event.The ge field engineer (fe) arrived at the site and identified the collimator detached from the tube due to loosening of the set screws.The fe confirmed there was no broken or damaged mounting components in addition to confirming there was loctite residue on the set screws.The fe corrected the site by re-installing the collimator¿s set screws using loctite and applying the appropriate torque.Attempts were made to obtain the historical service records completed by the 3rd party service team but all attempts were unsuccessful.No further actions are needed.
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Search Alerts/Recalls
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