The customer returned a sample of disposable curved scissors to manufacturing for evaluation.The sample was received inside of a plastic bag.The tip was protected with foam.The sample was visually inspected.The customer¿s complaint was confirmed.It was not able to close the instrument.The sample has been destructively investigated.The first inspection showed that the insert and the extension tube were no longer fixed in the handle.The assumption was that no glue would be found on the shaft and in the handle, but the investigation shows glue residuals on the appropriate position in the handle.This demonstrates that the gluing process was applied appropriately.The stability of the gluing process for the extension tube was investigated in the vd-252-a.It was investigated if there is any influence on the gluing process which might reduce the final quality.No negative influence was found therefore, the gluing process can be considered as a stable and safe process.The destructive investigation did not determine the cause of the complaint.It is clear that the connection between the insert and the handle failed, but the root cause could not be identified.Due to the sign of use, the scissors worked once otherwise it is not possible to get in to the trocar cannula.This is the sixth complaint for this kind of issue in the last two years.No further actions are issued.The manufacturer internal reference number is: (b)(6).
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