Field service was dispatched after the customer observed leaking at the trigger/pre trigger valves.Service replaced the valve and the manifold kit and the system functioned as intended.The valve, manifold kit was considered the likely cause of the issue.A review of i1sr51252 service history identified no contributing factors on or around the date of the complaint, and there have been no subsequent contacts from the customer regarding error codes/erratic/discrepant results since the valve, manifold kit was replaced.A review of labeling concluded that the issue is sufficiently addressed.Historical quality metrics were reviewed and no adverse trend was identified for the customer's issue.A malfunction was identified.Based on the information within the complaint record, the device failed to meet performance specifications or otherwise perform as intended at the customer site.No product deficiency or systemic issue was identified.
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