(b)(4).During processing of this complaint, attempts were made to obtain complete event, patient and device information.(b)(4).The device was not returned for evaluation.Based on the reported information, the device was used after expiration.The expiration date of the product is important for the sterility, efficacy, and performance of the device.It should be noted that the rx acculink instruction for use (ifu) states: note the product use by date specified on the package.In this case, there was no reported product issue and the reported information of using the product after the expiration date appears to be user related.There is no indication of a product quality issue with respect to manufacture, design, or labeling.A review of the lot history record identified no manufacturing nonconformities issued to the reported lot that would have contributed to this event.Additionally, a review of the complaint history identified no other similar incidents reported from this lot.The investigation determined the reported difficulty appears to be related to an ifu deviation.There is no indication of a product quality issue with respect to the design, manufacture, or labeling of the device.
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