Model Number ADVIA CHEMISTRY XPT |
Device Problems
Mechanical Problem (1384); Adverse Event Without Identified Device or Use Problem (2993)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 03/29/2017 |
Event Type
malfunction
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Manufacturer Narrative
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The cause of the discordant, falsely elevated na results on patient samples is unknown.Siemens is investigating the issue.
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Event Description
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Discordant, falsely elevated sodium (na) results were obtained on patient samples on an advia chemistry xpt instrument.It is unknown if the initial results were reported to the physician(s).The samples were repeated on an alternate instrument and the results were in physiological range.The results obtained on the alternate instrument were reported to the physician(s).There are no reports of patient intervention or adverse health consequence due to the discordant, falsely elevated na results.
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Manufacturer Narrative
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The initial mdr 2432235-2017-00273 was filed on april 18, 2017.Additional information (03/30/2017): the customer stated that their calibrations and quality controls were acceptable at the time of event.A siemens customer service engineer (cse) was dispatched to the customer site.After analyzing the instrument, the cse replaced the baseline solution valve.The cse ran calibration and quality controls and performed coefficient of variation check, which were acceptable.A siemens headquarters support center (hsc) specialist reviewed the service report and concluded that the cause of the issue was due to the malfunction of ion-selective electrode (ise) baseline solution valve.The hsc specialist stated that if the baseline solution valve fails, then no baseline solution will be dispensed to the dilution bowl which can cause erroneous results.The issue was resolved by replacing the baseline solution valve.The instrument is performing within manufacturing specifications.No further evaluation of device is required.Additional information (05/05/2017): the initial mdr stated "it is unknown if the initial results were reported to the physician(s)." this information has been received and been updated.
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Event Description
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The initial results were not reported to the physician(s).
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Search Alerts/Recalls
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