A discordant, falsely elevated free thyroxine result was obtained on a patient sample on an advia centaur xp instrument.The initial result was not reported out to the physician(s).The customer repeated the same sample on an alternate advia centaur xp instrument, resulting lower.The customer reported out the repeat result.There are no known reports of patient intervention or adverse health consequences due to the discordant, falsely elevated free thyroxine result.
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The initial mdr 2432235-2017-00276 was filed on april 21, 2017.Additional information (03/29/2017): the customer ran quality controls (qc) before initial and repeat testing, resulting within range.There were no instrument errors at the time of testing and calibration was valid.A siemens customer service engineer (cse) was dispatched to the customer site.The cse performed a total service call, readjust the alignment of sample probes 1 and 2 , realigned the sample probe cuvette bottom , reran the qcs , and observed the system.The cause of the discordant free thyroxine result is unknown.The instrument is performing according to specifications.No further evaluation of the device is required.
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