The customer received questionable results for one patient using the elecsys pth stat immunoassay (pth stat) on the cobas e 411 immunoassay analyzer when compared to the results from a cobas 6000 e 601 module (e601) and cobas 8000 e 602 modules (e602).Currently, the patient has destabilized calcium homeostasis.He has a history of serious unspecified bone and skeletal structure issues, and has undergone a thyroidectomy with removal of the parathyroid glands.On an unspecified date, the initial result from a plasma sample on the e411 was >2000 pg/ml.On an unspecified date, an aliquot of the original plasma sample was pre-treated with 20% polyethylene glycol (peg) and analyzed in another laboratory.The result from an e601 was "around 50 pg/ml".The patient's physician was informed of the discrepant results and did not accept them.The customer could not determine which of the two results corresponded to the patient's clinical picture.The value of >2000 pg/ml corresponded to the patient's skeletal issues, but the value of "around 50 pg/ml" corresponded to the patient's medical history of thyroid/parathyroid removal.The customer alleged that there was hama interference with the assay, leading to the implausibly high result.Due to the discrepant results and alleged interference, the customer proceeded with additional testing in her laboratory and other laboratories.Refer to the attachment for all patient results.Additional clarification was requested regarding the date of event and chronological order of sample analysis.There was no allegation of an adverse event with the patient.The e411 serial number is (b)(4).The e601 serial number was requested but not provided.The e602 serial numbers were requested but not provided.Calibration signals were a little low but within expected range.There was some variability in the qc level 2.Investigation activities are ongoing.
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The following is a correction to the previously reported information: the customer received questionable results for one patient using the elecsys pth stat immunoassay (pth stat) on the cobas e 411 immunoassay analyzer when compared to the results from cobas 8000 e 602 modules (e602).No results were obtained using an e601.On an unspecified date before or on (b)(6) 2017, the initial result from a plasma sample on the e411 was >2000 pg/ml.On (b)(6) 2017, an aliquot of the original plasma sample was pre-treated with 20% polyethylene glycol (peg) and analyzed in another laboratory ((b)(6)).The result from an e602 was 53 ng/dl with a data flag.The following is additional information: date of event: this was confirmed to be (b)(6) 2017 as previously reported.(b)(4).
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