As part of our manufacturing process, all device history records are reviewed and approved by quality, prior to release of product.The unit was sent to a service center for repair.Upon triage, a technician found that on the returned power cable there was a point on the cable where the internal wiring was exposed.The power source was replaced and the unit passed recertification without problems.The unit was restored to proper operation.
Event Description
It was reported to covidien on (b)(6) 2017 that an issue occurred with an enteral feeding pump.Upon triage on 06-apr-2017 the technician has found an exposed copper wire on the power cord.