Model Number 397002-001 |
Device Problems
Low Readings (2460); Device Operates Differently Than Expected (2913)
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Patient Problems
No Consequences Or Impact To Patient (2199); Low Cardiac Output (2501)
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Event Date 04/27/2017 |
Event Type
malfunction
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Manufacturer Narrative
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This alleged failure mode poses a low risk to a patient because the companion 2 driver continued to perform its life-sustaining functions.The companion 2 driver will be returned to syncardia for evaluation.The results of the evaluation will be provided in a follow-up mdr.(b)(4).
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Event Description
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The customer, a syncardia certified hospital, reported that the companion 2 driver exhibited diagnostic waveform delay with decreased cardiac output while supporting a patient.The customer also reported that the patient was switched to a backup driver without any adverse patient impact.
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Manufacturer Narrative
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The companion 2 driver was returned to syncardia for evaluation.The customer-reported issues were reproduced during investigation testing; the driver exhibited delayed diastolic waveform timing and decreased cardiac output when connected to an external air source.The root cause was determined to be a malfunction of the left and right pilot valves.Syncardia has an open corrective and preventive action (capa) for this issue.Syncardia has completed its evaluation of this complaint and is closing this file.(b)(4) follow-up report 1.
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Event Description
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The customer, a syncardia certified hospital, reported that the companion 2 driver exhibited diagnostic waveform delay with decreased cardiac output while supporting a patient.The customer also reported that the patient was switched to a backup driver without any adverse patient impact.
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Search Alerts/Recalls
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